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Uber Mobile in use

Are you getting this alert ‘Uber mobile in use’? It means that the number you are using to sign up your account is already in use. There may be times when you are not able to open your new Uber account. You tried opening your new account many times but not succeeded. Now here the question arises is what to do in this situation? Why this happen? What we can do for this?

Uber mobile in use – main reason is:

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  • Uber mobile in use – main reason is:
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  • You are using your old number that means Uber mobile in use which is registered with Uber.

So when such situations come make sure you are registering with a new number. For Uber help you can follow these simple steps to solve the issue ‘Uber mobile in use’:

  1. Go to the Website: First, you need to go to help.uber.com.
  2. Click on For Riders: Now when the page is opened, there will be four options at the left side of the screen, click on ‘For riders’.
  3. Click on ‘Signing up’: Once you are done with the previous step, some options will appear, now click on ‘signing up’.
  4. Click on ‘Uber number or email already in use’: After the third step, you will see a heading Creating a Rider account on the screen, below that you will find this option, click on it.
  5. Fill the required details: Now you can fill all the necessary details.
  6. Click on Submit: After filling the details, click on submit option.

After that an email will be sent to you once you submit this. Do what Uber team asks you to do and your problem will be solved.

IMPORTANT: You should always Update Uber with the mobile number or email you are using currently. There are some people who are not able to update their Mobile numbers, so in this case you can refer these steps:

  1. Go to the Website: Go to help.uber.com.
  2. Click ‘For riders’: Now on the left side of the page you will see four options, click on ‘For riders’.
  3. Click ‘Account and Payment options’: Some options will appear. Click on ‘Account and Payment options’.
  4. Click on ‘I can’t update my mobile or email’: Now, some more options will appear. Under the head ‘Changing my account settings’ you will find this option, click on it.
  5. Fill the details: Enter the necessary details in the boxes provided.
  6. Click ‘Submit’: At last click on submit.

After that, you will receive an email from Uber within 24 hours regarding this issue. Follow what Uber asks you to do and your issue will be solved.

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Filed Under: Uber-Guide Tagged With: uber questions

Reader Interactions

Comments

  1. Andre' C. Barnes, SR says

    May 13, 2019 at 3:41 pm

    I only want to drive Uber Black, I was given instructions to open another account if I don’t want to do Uber eats. When I went to set up another account with a different email, it wouldn’t allow me too because of my cell phone number being on the first account. What do I do to fix this, I’m not purchasing another cell phone.. Help

    Reply
  2. hal money says

    October 14, 2019 at 8:59 pm

    I don’t have a new phone number to install, so you suggestions below are not going to work. Your system is saying that my number is already being used because I already signed up before but something went wrong during the process and I don’t have the Uber app showing on my phone. Now I go to sign up using my only cellphone and the system is saying the number is already registered. Please help me.

    Reply
    • Patrick Gorski says

      November 19, 2019 at 3:07 pm

      Same freaking problem here. Uber how lost my business. I’m not going to try and resolve that issue. Since theres no reset option when signing up.

      Screw it, thanks uber

      Less business for you!!!

      Reply
  3. Gerardo Ferrer says

    October 23, 2019 at 3:35 pm

    I use to have my old phone and i’m using my new phone and can’t sign up keep saying that i already sign up and i forgot my passwordod and it say i already register. something wrong with uber system won’t update or sign up. need to fix uber system really bad

    Reply
  4. Noah Tanner-Viro says

    October 26, 2019 at 9:11 pm

    I havent gotten a new number or phone, and still get the message saying “This phone number is already in use” even though ive only ever used my account on my current phone. I temporarily shared an account with my brother, so because i was signed into his account mine was logged out. For almost a month ive been trying to get signed back in to my account on my phone and still get told its in use, it has been quite frustrating considering my family together has spent thousands of dollars with this company for rides and food alike.

    Reply
    • Patrick Stanley Gorski says

      November 19, 2019 at 3:12 pm

      Yeah the service Uber provides in terms of problem solving… SUCKS!!

      Reply
  5. Dave Samuelson says

    October 29, 2019 at 2:23 pm

    I cannot use uber with my phone. I had an account and got a new phone and your app will not work. I have tried to both reset my pass word and establish a new account. Your app will not allow me to do either. It simply sends me on a circle entering my phone number and password which does not work and it keep saying you have an account. Can you help?

    Reply
  6. Lucy Blueberry says

    November 21, 2019 at 1:10 pm

    I also want to add Uber to another of my devices however, I repeatedly receive the message that the account is already in use!!! It is the same account on a different device!!!! Help!!!

    Reply
  7. Prisca says

    November 28, 2019 at 6:27 pm

    I’ve been going back and forth with your extremely unhelpful customer service. I got a new number recently and tried to sign up for an uber account but I can’t because the previous owner of this number already registered for one. I contacted customer service and they repeatedly asked me to provide the first 6 digits of a card on file even though I explicitly said I don’t have an account and hence I don’t have a card on file! It’s as if I’m talking to a wall! So frustrating.

    Reply
    • j says

      October 24, 2020 at 6:26 am

      I am having this problem now! Let me know if you found a way to solve it!

      Reply
  8. j says

    October 24, 2020 at 6:26 am

    I just got a new number but whoever had it before signed up to Uber with it so now I cant!!!!

    Any solutions for this?

    Reply
  9. Meraj says

    October 30, 2020 at 6:00 pm

    Someone used my email address when they signed up for Uber, but apparently Uber didn’t verify that that person actually owned that email address. I can’t sign in and support is being no help because they can’t seem to understand that I’m not the person who created the account that has my email on it. It’s frustrating because there doesn’t seem to be any other way to get help with this issue.

    Reply
  10. Brenda Deckert says

    February 26, 2021 at 4:12 pm

    I have a uber and a uber eats account and I just bought a new phone. somehow my accounts for both Uber eats and Uber didn’t transfer over to my new phone. So I tried to reinstall them on my new phone. And I thought it was working until they started sending me my code. Somehow I blocked the number or they blocked the number. I have been trying to figure this out with my phone company and they said you were blocked my number. All I know is I am so sick of this s***. I give up I have tried everything I could think of and can’t start either one of those accounts. So it’s too bad for the drivers who I used to call because I can’t use them anymore.

    Reply
  11. Kenneth rahm says

    December 14, 2021 at 10:12 pm

    Trying to set up a ride
    Going in circles

    Reply

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