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What is Uber Waitlisted

Uber waitlisted has been a nightmare of many driver partners. Many partners invited uber-waitlisted at their door and some met with it by an ‘accident’. Once uber waitlisted a fellow driver partner fails to continue his service till his name is out from the uber-waitlisted. Even after so many years of company success and satisfactory customer base. There are still many terms and conditions uber users not aware of. 

So many large numbers of people still unable to understand a wide range of terms and conditions associated with Uber. One of the most humiliating problems that partners ( and drivers ) face is getting a place in Uber Waitlist. 

Put simply Uber waitlisted. A driver will not be able to carry out services until your name or cab number is taken out from the uber waitlist.

Uber Waitlisted

Page Contents

  • Uber Waitlisted
    • What makes a driver partner Uber-Waitlisted: Reasons And Solutions
    • Tip Request At The End Of The Ride makes you Uber-Waitlisted.
    • Wrong Authority calls for Uber-Waitlisted
    • Payment By Cash: Welcomes Uber-Waitlisted
    • Poor Ratings On Uber Ride
    • Accidents In Your Uber Ride
    • Passenger Discrimination
    • Your Background And Service
    • Conclusion for Uber-Waitlisted
    • Related posts:

As per new guidelines of the company. Waitlist is not an issue any longer. Many driver partners have witnessed the waitlist. And in some worst case even deactivation of accounts.

Thankfully, the driver partners do not face permanent denial of services. As long as a fellow partner willfully proves his point in a “right” manner. The authorities will take care of the issue as soon as possible.

What makes a driver partner get Uber waitlisted? Are there specific conditions that can bring your subject to this final judgement? The next few paragraphs will answer some of the questions for you. 

If you are a driver partner, this blog is here at your rescue. Make sure you read all the points carefully.

What makes a driver partner Uber-Waitlisted: Reasons And Solutions

Driver partner is always in a conflicting spot wherever they drive. They have to be careful of the rules that the company has proposed to them upon the signing up for driver application. 

All fellow drivers follow rules every single time. The rules are not to limit their actions. The reason for rules is to give comfort and ease for both the driver partner and rider.

Tip Request At The End Of The Ride makes you Uber-Waitlisted.

If you are a driver partner, you already re aware that requesting tips from the riders are no less than a blunder. Thankfully, this will never cause the revival of your rights. But in the long run, it can cause a big problem. It is a set of morality that every driver partner must reciprocate with the riders.

Anyhow if the rider offers you a tip first, then, by all means, a driver partner,  should accept it. That is never an encroachment of the rules as the company never state this in their terms and conditions. In all cases, a fellow driver must prevent him from appealing a tip because this will leave your vehicle under the spotlight.

And the company’s introspection to your “request” will open doors of trouble.

Wrong Authority calls for Uber-Waitlisted

If a rider reports to a company that someone else is using your vehicle for services, your cab will immediately find a place in the uber waitlist. The company might carry out a fair examination of your case. The only shortcoming of this is that this conduct might take several weeks and even months.

In order to avoid this case. You should make sure you drive your cabin every single case. And if somehow you are guilty of driving someone else’s cab, a permanent termination for you and the real driver partner is certain. 

Payment By Cash: Welcomes Uber-Waitlisted

A driver partner is well familiar that allowing the riders payment via cash can drift you promptly to uber waitlist area. If a driver accepts payment by cash, his account will suffer a permanent (or temporary) suspension. As per the company’s guidelines, more than three complaints against you are enough for permanent suspension.

Make yourself comfortable with the fact that Uber is still a growing business. Therefore, the company might find hard to allow their partners to keep the money to them. Abiding by the company’s trust issues is the only solution. Otherwise, your journey in Uber will soon be history.

Poor Ratings On Uber Ride

Drivers with ratings lower than 4.6 are prone to find their way to the waitlist. Currently, the driver rating system is supported only by a total number of “stars” that a driver gets after the ride. 

Failing to maintain your ideal “ratings” can cause a revival of your services. If you fail to maintain your scores you have to improve your scores. 

Luckily, Uber still gives a second chance to drivers that have sanctions with this penalty. They have a customer service session where you can enrol. However, the enrollment fees will not be shouldered by Uber. It is you who is going to pay for the class.

Accidents In Your Uber Ride

Your good relations with accidents can lend you a good spot in the ubder wait list. Irrespective of your good driving skills. If a rider sent a complaint to the company regarding accident involvement in the ride. Your cab is almost certain to be in uber waitlist.

If somehow you’re under investigation for the charge. You can save yourself only by waiting ( and time machine if possible). All you can do is wait till the company issues a clean chit to your service and your cab.

If found guilty in the investigation, the suspension will become termination. In fact, simple wear and tear against door handles and poor seat belts can give you this punishment.

Passenger Discrimination

Your nature of way too picky ( for riders ) can be way too risky. Some drivers are not ready to pick riders for small rides. Rides that are nearby places. A nearby ride means a small fare. In some cases, drivers prevent picking rides because of clumsy routes.

If you’re in this business you must leave no room for excuses. Cancelling rides for pity reasons can give you major heartache for the rest of your life. It takes a few excuses for a company to place you in waitlist.

Uber is a growing business, they’re here to build a brand name. A name at which customer can rely upon. It is not astonishing at all if they’re willing to pull out anyone who defame their name.

Your Background And Service

Uber is totally obsessed when it comes to shortlisting drivers. They will shortlist drivers with an excellent reputation in society. They will never take someone with dyslexia or colour blindness. 

And never going for drivers with criminal records. Uber carries out a fair check on drivers on a regular basis. If a driver fails to comply by the company’s records the account will be shortlisted means Uber-waitlisted.

Conclusion for Uber-Waitlisted

Knowing all the possibilities of getting a way to Uber waitlist. By following the rules of the company, you can avoid your cab driven to the uber waitlist. If Uber is your only source of income, then you have to worship the policies no matter what. 

Of course, this piece of information is not to intimidate you. Instead, consider them as you rulebook. A list of dos and dont to how to drive your cab certainly. 

And also, the rules are not hard to follow. You don’t have to stress your skills with the rules, even when you are a skilful, proficient and eligible driver.

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Filed Under: Uber-Guide Tagged With: uber questions

Reader Interactions

Comments

  1. ahmed saddique says

    November 13, 2019 at 1:15 am

    I have been on the waitlist for 14 days without a vakid reason. I need to know what the reason is. Plus I need my account activated please as I got bills to pay and family to feed. I just cannot believe we don’t get any information about it before hand. I guess you believe your clients more than us drivers working for you which is really bad. You can improve on this if you contact your drivers before hand. Please activate my account as I been jobless for 14 days.

    Reply
    • Carolyn Garant says

      November 19, 2019 at 7:25 pm

      I have been waitlisted because I had problem with my photo but Uber Eats approved it but I still haven’t been taken of the waitlist. It has been about 10 days. How long does it take to be unwaitlisted?????

      Reply
      • Daniel says

        July 28, 2020 at 3:02 pm

        how long have you been on the waiting list?

        Reply
      • Warsame says

        October 29, 2020 at 11:25 am

        Dear sir my name warsame uber eats driver. I have been waitlisted since yesterday , the massage is stating that my account will be reactivated within 48 hours . Plz i need your assistance i need to continue with my work. Another issues since i have started to work with uber eats i havent receive my payment its 12 days now. The balance of money is showing the money is still to your side. I press confirm place but it cant work. Please i need your assistance i love my work. Thanks

        Reply
    • Phakamani says

      May 6, 2021 at 5:46 pm

      I have been waitlisted and you guys say its due to a fraudelent document but i never uoloaded any fraudelent document.. Please remove mh account from waitlist

      Reply
      • Baljinder says

        April 6, 2022 at 1:49 am

        I also received the same email, and even I didnt upload any fraud document.

        Please advise what we need to do to solve this issue?

        Reply
    • Tshiombu kalonzi paulin says

      June 24, 2021 at 8:48 am

      Please I have family I don’t believe the can blacklist me
      Coz of paper inspiration the give me the wrong paper I went yesterday the give me the alright one and is complete accept by but I’m still not going online
      I have agreements with the owner of the bike I’m using I have to pay him every week how can I pay him now as I’m on holding, what I have I done?

      Reply
  2. Angela Renee Kahl says

    November 14, 2019 at 6:38 am

    Why am I wait-listed?

    Reply
  3. Andres Martinez says

    January 7, 2020 at 11:31 pm

    I just finish signing up for 4 days ago. My status marks waitlist, how long does it take to get approved and get rid off the waitlist status?

    Reply
    • Shahidul Islam says

      January 19, 2021 at 1:15 pm

      My Uber partner & driver Id is waitlisted..when open my ID..

      Reply
  4. Youssef says

    June 17, 2020 at 3:37 pm

    Why i am waitlisted ?

    Reply
  5. Rahul kundra says

    September 19, 2020 at 1:11 am

    Hi ,I have been waitlisted due to someone else mess ,pleaSe help me out . I am an uber driver in Canada since its first day of operating in Canada 🇨🇦. Helppp me reactivate and drive uber.

    Reply
  6. Amy Rae says

    October 19, 2020 at 5:26 pm

    I have been waitlisted and none of the reps can figure out why my account continues to be deactivated and waitlisted. Going on 5 months!!!!

    Reply
  7. Ruben L Hall says

    November 3, 2020 at 10:29 pm

    I just recently signed up to drive for Uber I’ve never driven for Uber but I’m waitlisted and I don’t understand why I’ve been a passenger but I’ve never been a driver I don’t know how to rectify this situation

    Reply
  8. Nicole says

    November 24, 2020 at 3:05 pm

    Am I not allowed to cash out my earing balance if I am waitlisted?? Seems a bit unfair because I should be entitled to the money that I EARNED….?

    Reply
  9. Mlondolozi says

    November 26, 2020 at 5:49 am

    I have been waitlisted because the customer wrote the mall address and no business name and ignored my six phone calls. Please i need to work.

    Reply
  10. Shahidul Islam says

    January 19, 2021 at 1:16 pm

    My Uber partner & driver Id is waitlisted..when open my ID..

    Reply
    • Phakamani says

      May 6, 2021 at 6:12 pm

      I have been waitlisted and you guys say its due to a fraudelent document but i never uoloaded any fraudelent document.. Please remove mh account from waitlist

      Reply
  11. vikram says

    February 24, 2021 at 4:16 pm

    Hlo sir my account is waitlist plz sir solve my pro check my account

    Reply
  12. vikram says

    February 26, 2021 at 7:04 pm

    hello sir my account is waiting list sir pleasesolve my problem check my account how many day my account activate

    Reply
  13. vikram says

    February 26, 2021 at 11:46 pm

    Hello sir, I have been waiting for a long time that my account has been closed that my account was deactivated at the time of my photo match. Because of that, I created a new account. Because of which my account is currently on the weight list. But I just got an email that my account will not be activated. Sir Why Not Give Me Last Chance Sir I did not get any last chance. I would like to Once i have last chance Please sir i request you

    Reply
  14. Sylvia says

    March 7, 2021 at 6:24 pm

    My name is Sylvia Arendse. I have signed up for uber eats last year December, uploaded all my documents and are approved. M still waitlisted and on a weekly basis I receive emails telling me that there’s more documents needs to be uploaded. I have been in contact with the uber customer care team but I just can’t get the answer I am looking for. How long does it takes for someone’s account to be removed from the waiting list and actually be activated?

    Reply
  15. Khalil says

    July 8, 2021 at 6:06 pm

    Dear Uber,
    after working as Uber driver in Solihull / Birmingham UK from nearly 2 and half years with Uber and last week suddenly received a message from Uber that after received some trip feedback your account has blocked and will contact as soon as possible from uber customer services representative and put status as waitlisted.
    Since last week everyday message to uber that please let me know about trip feedback, so i can justify,clarify,brief or explain or apologies (if i`m wrong). But deep silence from Uber, not a single reply.
    My rating is 4.99* and always have great feedback from respective customers. Always followed the local council and Uber rules and regulation. Always maintained the highest level of hygiene cleaning. Always pick passengers through advance bookings only. If anything went wrong please contact with me , ask me , i`ll more than happy to reply on feedback.
    Uber should fair investigate about customer feedback,that its true or false.
    Minimum should give a single chance to driver against any feedback from customer, how can one sided decision and account blocked?
    Before put in waitlisted or blocked the driver, must consider the driver work history and then decide.
    I humble request to Uber, please make my account active from waitlisted and unblock and allow me to work immediately.
    Any questions, investigation, against customer feedback are welcome by contact call, message, email or in front of face to face jury.
    Looking forward for prompt response.
    Kind Regards

    Reply
  16. Rapheal oku says

    July 20, 2021 at 8:46 pm

    Pls I need help, my account was Waitlisted I need assistance to get online and start working thanks..

    Reply
  17. Simon says

    August 2, 2021 at 11:54 am

    Its been a month now since I have done everything but nothing happened still in waitinglisted why you guys doing like this?

    Reply
  18. Kevin says

    August 5, 2021 at 1:09 pm

    If you know very well that a document is not genuine, why do you accept it. I’m on waitlist just because of a valid document I uploaded. Really frustrating. A big NO to uber

    Reply
  19. Simon says

    August 14, 2021 at 2:47 pm

    I have done everything long time last month after I corrected the bag and they said I will be online within 24hrs but until today am just waiting when I ask them they said am on waiting list and am now running to 2 months which is bad please this is not how must be

    Reply
  20. Tatenda madhaaura says

    October 15, 2021 at 9:47 am

    Hie my account was waitlisted after I renewed my fingerprints documents and I have tried contacting support so that can get assistance on what I can do to get my account activated again…. please do help

    Reply
  21. JOSEPH NDIKUDZE says

    October 30, 2021 at 7:07 pm

    Good day i am placed on waiting list for more than 2 months. I change scooter to a car because scooter was stolen and App asked me about TOP BOX And I stuck there and now I can’t manage to go online. I chat with support they told me your account is waiting listed I went to office in Sandton and they told me there is a document not approved. Noi don’t know what ca I do

    Reply
  22. Jailos mhoni says

    May 12, 2022 at 7:41 am

    Hi
    I have some questions that doesn’t give a sense I fill like Uber is not protecting drivers with challenges we are facing with other cruel riders.

    I did pick up a rider she was coming from work and I have to drop her to a very dangerous place where she staying

    When I reached there I told and show her that she has to R125 but then she refused she said her price was R48 but then I did explain to her that she owes Uber that’s the amount is up she was upset and tell me the Uber driver want robble her she then call people to destroy my vehicle and beat me up lucky enough I drove away unharmed and she didn’t pay
    So I went where I pick her up to her boss and explained what she want to do and I even reported to Uber for what happen so her boss give the money he said he going to sit down with her behavior

    Two hours later my account was blocked the next morning I went to Uber office for them to give the reason they told me that the rider reported me that I beat her up
    I was shocked and its now three weeks my account is block
    My question is how can make a desicion only on side without finding out what happened from a driver? And we meet a lot challenges here in South Africa get robbled, hijacks and even get killed so I feel Uber they don’t care drivers.

    Reply
  23. Sahilpreet singh says

    November 18, 2022 at 10:05 pm

    I’ve been wait listed since 2 days because of uploading my photo
    I’ve done 3 times, and it’s not going on.
    If anyone has an idea on how long they are gonna take pls let me know as I got only Uber eats as a job

    Reply
  24. Omer says

    November 22, 2022 at 5:56 pm

    Hi my account is waitlisted for face id check . I have sent so many selfies and from 6 days and also sent messages . No reply what so ever came to me and when i call it sends me to help section and disconnect the call. When i tried riders customer support they said we ll deliver your message someone will contact you 24 to 48 hous . No body contacted me i went to birmingham office on monday they said we dont deal uber eats we cant do any thing for you. No one is on the phone and there is no office for uber eats and when message them they dont reply. This department is unreachable on earth. How can you run a business like that. I request all the useres to have second account or second source of income never depend on uber eat. This will bankrupt you and bring you to the streets. For company i will say you have to respect your delivery partners as you are conducting business it will not last longer.

    Reply
  25. Patrick says

    January 26, 2023 at 5:26 am

    I uploaded my license,it’s now 3 days time still on pending and my account is now on waitlisted that is a big challenge to me because i have got bills to pay and family to feed,I don’t know when i may going to go online

    Reply
  26. Joseph wafula says

    February 10, 2023 at 3:31 am

    Hello guys my account has been waitlisted with the reason I don’t know please I would like to be activated.

    Reply
  27. Munyaradzi says

    February 17, 2023 at 5:11 pm

    Hello good day hope i find you well..my account has been waitlisted for a couple of days now and the reason is im.not sure…but yet i have been with Uber eats for months now..i signed up with all docs they required and accepted me to drive and all of a sudden i then get waitlisted..please assist..i have been going up and down trying to upload my documents and still not activate my account..it still says contact support but now this is my only source of income…please please i need this…thank you

    Reply

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