• Skip to content
  • Skip to primary sidebar

Uber Guide

You are here: Home / Uber-Guide / What is Uber Greenlight?

What is Uber Greenlight?

Uber Greenlight is an assistance offering for Uber driver-partners. It enables drivers to physically visit an office to get help with starting up and any other issues related to driving with Uber.

 

About Uber Greenlight

Page Contents

  • About Uber Greenlight
    • What to expect at an Uber Greenlight hub?
    • Where is Uber Greenlight available?
    • Do I have to book an appointment before visiting a Greenlight location?
    • How to check the availability of an appointment slot?
    • Related posts:

Uber Greenlight is Uber’s in-person support service for its driver-partners provided at physical locations referred to as Greenlight Hubs. These hubs or offices were created to offer assistance to new drivers for seamless onboarding and help the rest of the drivers along the way.

 

Moreover, the key motive behind introducing Greenlight Hubs by Uber was to alleviate the frustration of driver-partners to some extent over inadequate support from the company.

 

What to expect at an Uber Greenlight hub?

When visiting a Greenlight office, make sure to carry all necessary documents which may include:

  • Documents related to your association with Uber
  • Vehicle documents like car registration papers
  • Any document relevant to the issue you are facing
  • Your valid driver’s license. 

 

Also, when availing of the Greenlight service, you can expect:

  • Help with uploading your documents to become an Uber driver
  • Answers to queries related to the application with adequate demos
  • Assistance with signing up for new promotions
  • Solutions to fare and payment related queries
  • Assistance for resolution of miscellaneous problems pertaining to your ride-share driving experience

 

Where is Uber Greenlight available?

Uber Greenlight locations are available throughout all major metropolitan cities where Uber provides its services in. So, you can check the availability of a local hub by visiting Uber’s website. 

 

  1. Simply go to the website’s “Drive” section and navigate to the “Help” option
  2. Navigate to the “For Partners” option from the menu
  3. Tap “Select a city” to locate your city
  4. Then, in the search bar, enter the keyword “Greenlight” or “in-person help”
  5. You can now view multiple articles pertaining to the keyword you entered. Pick a relevant article to view
  6. The subsequent webpage will provide you with details regarding your local Uber Greenlight offices

 

Additionally, another way to look for Greenlight hubs in your area is to visit the “Drive” section and then find the “Contact” tab. So, upon scrolling a little you will be able to locate the “Greenlight Locations” header which has a list of locations where Uber Greenlight is available in your region.

 

Do I have to book an appointment before visiting a Greenlight location?

Currently, given the COVID-19 pandemic, driver-partners are required to make an appointment for in-person support at Uber Greenlight locations. Nonetheless, earlier it was possible to simply walk into the Greenlight location during its specific operating hours. So as situations return to normalcy, you can expect the restoration of normal walk-in appointments at these centers.

 

How to check the availability of an appointment slot?

You can check the availability of a slot via the app to book an appointment in advance before visiting an Uber Greenlight location. 

  1. Go to the Uber Driver mobile app
  2. Locate and select the “Help” tab
  3. Navigate to the “Book an in-person appointment” button after selecting a location of your choice
  4. Choose the problem that best suits your situation from the list to receive assistance
  5. Then, you can now pick a date and time for the appointment that suits you
  6. Finally, provide your contact details and click “Submit.” You will receive a confirmatory email from Uber upon successfully booking an appointment.

 

Related posts:

  1. How to See Your Uber Rating
  2. What’s Difference Between UberX And UberXL
  3. How to Use Uber Promo Code
  4. How Many Types of Uber Car Service Available in the Market
  5. Uber vs UberX
  6. How to Delete Uber Account
  7. Uber FAQ, Frequently Asked Questions
  8. What is Uber Wait Time
  9. How to File a Complaint Against Uber Driver
  10. What is Uber Health?

Filed Under: Uber-Guide

Reader Interactions

Primary Sidebar

Recent Posts

  • How Much Is Uber Eats Delivery Fee
  • How Often Does Uber Eats Pay
  • How to Cancel Uber Ride Without Charge
  • How to Change Uber Eats Profile Picture
  • How to Change Uber Profile Picture
  • How to Check the Uber Rating of A Driver
  • How Long Do Uber Eats Refunds Take
  • How Much Can You Make Driving a Tesla with Uber
  • How Much Do Uber Drivers Make in California
  • How Much Does Uber Charge for Wait Time
  • How Much Does Uber Eats Charge Restaurants
  • Can Minors Use Uber
  • Can You Cancel an Uber
  • Can You Request Car Seats with Uber
  • Does Uber Pay for Tolls
  • How Far Can an Uber Take You
  • Where Did Uber Start
  • Why Is My Uber Account Disabled
  • Why Is Uber Eats Not Working
  • Can Uber Deliver Items
  • What Is Uber Rating
  • When Is Uber Cheapest
  • When Did Uber Become Popular
  • What Time Does Uber Stop Running
  • Where Can I Buy an Uber Gift Card
  • What Is a Uber Pool
  • What Is a Uber X
  • What Is Better Uber or Lyft
  • What Is Uber Phone Number
  • What Time Does Uber Eat Close

Categories

  • Lyft
  • Uber Driver
  • Uber Eats
  • Uber Eats Driver
  • Uber-Guide

Help Privacy Policy Facebook Twitter Contact us

© 2017 ·Uber Guide ·all rights reserved