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How to Email Uber

Have you faced any problem with your Uber ride? If you have then you have come to the right place. Today we will explain the procedure to email Uber in case of any complaint you have. Uber allows it’s customers to contact customer help through email, within the application itself.

  • Thus making it so much easier for users of the application to contact Uber in any case of grievance.
  • This may range from any problem like, Bad experience with driver, overcharge, etc.
  • Therefore in order to email Uber, you have to follow the steps explained below.

Steps to email Uber

Page Contents

  • Steps to email Uber
    • Related posts:

1. Launch the Uber application: The first and foremost step to email Uber is to launch the application. As mentioned earlier. Uber allows users to email customer support through the app itself. Therefore you need to locate the Uber application icon and tap on it once. Doing this opens the app on your device.

email Uber

2. Open the Uber Menu: Once you tap on the Uber icon to open it, by default it will open in the home-screen of the application. From the home-screen you need to navigate your way through to the menu. The menu is represented by the 3 parallel line icon as shown by the arrow. Tap on the menu icon to open the Uber Menu.

email Uber

3. Tap on the “Help” section: Opening the Uber Menu will give you a drop down list as shown below. This lost will include different section of options like

  • Payments
  • Your Trips
  • Settings

And others as shown below. You need to locate the section titled “Help”. Tap on this section once to access all the Help related options of Uber and be able top email Uber.

4. Open the “Trip issues and Refunds” option: In the Help section you will find a list of different options. These will range from ride related to even beginner related to issues. Tap on the “Trips issues and Refunds” option. This option allows you to contact Uber with regards to your bad experiences related to a trip.

email Uber

5. Select the trip that you want to report: Once you tap on the Trip issues and refund options, you will be redirected to the section shown above. This section will include the different rides you have booked on Uber. You need to select the particular ride which you are going to report about. Scroll through your rides and tap on the one you want to report.

email Uber

6. Select the Reason for reporting: As a result of tapping on the ride, you will be redirected to the section shown below. This section will include the different general reasons why you want to report the ride. You can scroll down and select any of the reasons mentioned here. In order to select a reason, simply tap on it once. It has to be noted that this is just a general summary of your grievance.

email Uber

7. Choose a further detailed reason: Once you pick a reason for your grievance, you will then have a set of options related to your choice. This is where you need to pick the reason for your complaint. Scroll through the options enlisted and see which of the following suits your situation the most and select it.

email Uber

8. Add additional details: After you have selected the detailed reason, you can then add all the details of your event and email it to Uber. You will be provided with a text-box as shown below. You can enter the details of the incident by tapping on the area in the text-box and entering the details. It is important that you share details of your incident as it would make it better for Uber to handle the problem.

email Uber

9. Hit the Submit button: As a result of following all the steps explained in the article above, you can then send the email to Uber. Tap on the Submit button at the bottom of the text-box to do this. Consequently, an email consisting of your complaint and the details sent to Uber. You may get an email from Uber for any follow up action if required.

email Uber

Therefore any user who has experienced any problem with Uber can email Uber by following the steps explained in the article. This procedure is fairly simple nor does it have any complications while executing. There are many cases where customers experience problems, Thus it is important for Uber to provide this service.

Related posts:

  1. How to Cancel Uber Ride
  2. How to See Your Uber Rating
  3. How to Book Uber Pool
  4. How to Check Your Uber History
  5. How to Reset Uber Password
  6. How to Split an Uber Fare
  7. How to Get Uber Help for Any Issues
  8. How to Request Uber Multiple Stops Cab
  9. How to Setup Uber Driver Instant Pay
  10. How to Use Uber Without Credit Card

Filed Under: Uber-Guide Tagged With: uber how to

Reader Interactions

Comments

  1. Mike Raft says

    September 25, 2019 at 8:13 am

    I can’t use my Uber Eats account !? It keeps asking for my mobile phone number and when i type it in it says this number is with another account !???? Ive ordered food plenty of times !!!

    Reply
  2. James G. Darcy says

    September 25, 2019 at 10:33 pm

    James Jr. e mail: mcmoose….@gmail.com,
    home phone: 541-382-7256
    On Tuesday 9/24/19, approximately 16:15-30 HOURS, I had an Uber / Lyft labeled driver, WITH A CHILD IN THE CAR, (back seat child’s car seat) cut me off AFTER running a stop sign INTENTIONALLY, at St. Charles Hospital in Bend, OR. He than proceeded to flip me off, go into a bicycle lane to turn right, running a DEFINATELY red light to turn right at another intersection, that was BY FAR DEFINATELY red when he entered it. In this motion, he also cut off another driver, whose turn it was, at a left hand turn intersection.
    I am not happy with idiotic driving like this, had I not had an appointment I was on my way to, I would have followed him to wherever he went, blocked him in and called the local police department. Instead, I am reporting it to you, as this was some of the most unsafe driving, my wife and I had EVER seen. Is this the type of driver that Uber/Lyft hires. If so, I will NEVER use either service for transportation.
    I am hoping you contact me, as I am writing/recording the date and issue, to turn into my local police department. I have delivered food for a living, in my vocational past, and can say with ALL honesty, that were I to do that in the performance of MY job, I would have been FIRED immediately. Please have someone get back to me.

    Reply
  3. Corey Darrow says

    December 26, 2019 at 10:51 pm

    My phone was stolen and they ordered Uber Eats and took an Uber. How do I found out where the food was delivered to?

    Reply
  4. kathy conner says

    March 1, 2020 at 6:00 am

    TODAYS DATE IS 03/01/2020 I HAD ORDER FOOD FROM UBER EATS AT 11:20PM. IT IS NOW 1:00AM THIS IS VERY UNPROFESSIONAL TO TAKE ALMOST $30.00 FROM SOMEONE AND NOT SHOW

    Reply

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