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How to Reactivate Disabled Uber Account

  1. Uber is the app that creates a platform for passengers and drivers, to book cab or taxi on mobile phones. If the account of Uber is disabled.
  2. Re-activation of your UBER account will rely upon various variables – the central issue is, the reason would it say it was deactivated in any case? The reasons may be:
  3. Fraud and violation of the terms and conditions.
  4. Wrong credit card details.
  5. Being Logged on multiple phones.
  6. Two different accounts in single phone claiming credits.
  7. Using same bank account in multiple Uber accounts to claim credits.
  8. Using the same email for multiple.

What Happens If You Get Deactivated From Uber Driving?

Page Contents

  • What Happens If You Get Deactivated From Uber Driving?
  • Some other Reasons for Disabled Uber Account
  • Solution to Reactivate Disabled Uber Account
  • Tip No 1 to Reactivate Disabled Uber Account
  • Tip No 2 to Reactivate Disabled Uber Account
  • Tip No 3
  • Tip No 4
  • How to prevent disabling of your Uber account?
  • Related posts:

disabled Uber Account

Some other Reasons for Disabled Uber Account

  • If it was a direct result of deceitful exchanges then the odds of reactivation are low. UBER is extremely specific about deceptive accounts.
  • If this is a direct result of some other reason than I would suggest reaching UBER by means of its site clarifying in detail the circumstance and generally they ought to reactivate your record.
  • It may also be that you have two accounts on the same device and one of the accounts is under the referral code of the other.
  • Your account phone number and Paytm phone number is different.
  • Last but not the least one of the reason may be due to nonpayment of charges.

Solution to Reactivate Disabled Uber Account

If your Uber account disabled on the basis of fraud you can only imagine about the reactivation. There are very fewer chances of your account being deactivated.

To recover your account, you have to explain the situation to the Uber customer support by email at support@uber.com.

You have to provide them any Identity card issued by the government to get your account activated and Keep the subject “My account was suspended” Even you can post on their Facebook page and Twitter to resolve problems. See here, How to contact Uber Customer Services?

If they are convinced, your account will be reactivated. There are some tips to reactivate your account.

Tip No 1 to Reactivate Disabled Uber Account

1. Sign up by visiting the Uber website, https://get.uber.com/new-signup/ using any one of your friend’s number and a new email ID.

2. Then download Uber app from iTunes or Google Play.

3. Using the same friend’s mobile number open Uber account.

4. After receiving and confirming OTP, you need to tap on forget password option.

5. Now the password reset link will be sent to your email ID. Then change the password.

6. Now open the app, and log in with the username and password and tap on the three-line menu at the top.

disabled Uber Account

7. Then go to Settings.

disabled Uber Account

8. tap on the thumbnail shown at the top.

disabled Uber Account

9. Tap on the mobile number shown.

disabled Uber Account

10. Now enter your own number which was disabled.

disabled Uber Account

11. you will be again sent the OTP and confirm it.

disabled Uber Account

12. Now you have reactivated your banned Uber account.

Tip No 2 to Reactivate Disabled Uber Account

Sometimes problem can be solved by, leaving your account idle for two months and after that sign up using the same number, your account will be reactivated.

In conclusion, Uber is very strict when it comes to banning accounts. So the best way to avoid disabling is to maintain your bank account, email address, and other details only for your account.

Tip No 3

If you want to reactivate your Uber account that has been disabled, you have to install the Uber app again. The app will ask you to enter your personal details, in order to access your account on Uber back.

1. Open Uber app: On your smartphone, open the applications section. You will see the black colored logo of the official Uber app. Tap on that to launch the Uber app.

uber account disabled

2. Enter mobile number:The Uber app will now open. Here, you will have to enter the mobile number with which you are registered with Uber.

uber account disabled

3. Get verification SMS: After entering your mobile number, tap on the black colored button on the bottom right corner of the phone screen. By doing this, you will get your verification SMS. This verification SMS is necessary to activate your Uber account.

uber account disabled

4. Enter verification code:When you provide your phone number, you will get an Uber verification code on SMS on your phone. Enter this verification code on the Uber app to reactivate your account.

reactivate disabled uber account

5. Tap on can’t sign in: Now, if you don’t remember your password, or are unable to access your account, you have a number of options below. Tap on ‘I can’t sign in’ option to start the process to reactivate your Uber account.

reactivate disabled uber account

6. Select your problem: After you tap on that, you will see another set of options under the ‘Can’t sign in’ section. Here, tap on the ‘I can’t sign in to my account’ option.

reactivate disabled uber account

7. Enter personal details:After you express your problem to Uber, a new page will open. Here, you will have to enter your personal details to reactivate your Uber account. Enter your First last name and the phone number associated with your Uber account. Also, enter your email id that is linked to your Uber account.

reactivate disabled uber account

8. Enter screenshot and trip details: The Uber app will now require you to upload a screenshot of the error due to which you are unable to access your Uber account. In order to access your account, you have to describe your two recent Uber trips on the app. This helps Uber to verify whether it is really your account.

reactivate disabled uber account

9. Tap on ‘Submit’: After entering your personal details, confirm that you are not a robot by tapping on the tick mark. After this confirmation, tap on the blue ‘Submit’ button at the bottom.

reactivate disabled uber account

10. Get verification code: When you have submitted your details, Uber will send you a verification mail to your personal email id, which is linked to the Uber account. This mail confirms that you own this Uber account. In order to verify your account, you must confirm that this account belongs to you within the next 24 years.

reactivate disabled uber account

If you follow all these steps correctly, you will get a verification mail that will help you to access your Uber account. Once you reactivate your account, login to Uber with the new password that you have created.

Tip No 4

If nothing works then the best solution is you should create new uber account using a different mobile number.

How to prevent disabling of your Uber account?

  1. You should avoid using the Uber app on the same device with two Uber accounts.
  2. Don’t use same mobile number in two different account.
  3. Make sure that the number registered in your Uber account and the Paytm numbers are not different.
  4. Do not provide the of the credit card details that is going to expire in near future.
  5. The worst case, your account gets disabled when you don’t pay for the ride. Avoid this situation. 

The next time you or anyone around you face such problems, these simple steps will help you along.

Related posts:

  1. How to Delete Credit Card from Uber
  2. What is Uber Internship
  3. What is Uber Beacon | How to Install for Drivers
  4. How to Quit Uber
  5. What’s Difference Between UberX And UberXL
  6. How to Change Uber Phone Number
  7. What is Uber Credit: Get & View
  8. Is Uber Worth it
  9. Uber vs Careem Comparison
  10. What is UberX

Filed Under: Uber-Guide Tagged With: uber how to, uber questions

Reader Interactions

Comments

  1. Shubhreet Randhawa says

    April 6, 2018 at 9:22 am

    I am trying to book a cab but it’s showing that my number 783824**** is already in use. Please, could you help me as it’s very inconvenient I’m unable to book my cab?

    Reply
  2. JEORJE says

    May 2, 2018 at 12:25 am

    Minha conta foi. Desativada como Faso para perdi ativa novamente

    Reply
  3. Irfanali says

    May 7, 2018 at 9:24 pm

    My name is Irfan Ali. my I’d is block please open my Id I did the mistake. I am apologizing. plz

    Reply
  4. Marcia says

    June 6, 2018 at 8:37 pm

    minha conta foi desabilitada como recuperar, foi desabilitada sem nenhuma explicação, no caso fui usar o app e acabei perdendo meu horário por que estava desabilitado, acabei sendo lesada, tremenda falta de responsabilidade com seus usuários .

    Reply
  5. Jarrett Sotolongo says

    September 17, 2018 at 4:34 am

    Hello I’m carillion New Zealand visiting from Los Angeles. And when I tried to set up my first Uber ride from Auckland Airport it wouldn’t let me for some reason. So I created a new account in New Zealand at the airport. However now I am having problems signing in with that account. And I am stranded here looking for a ride to the airport please get back to me at your earliest convenience

    Reply
  6. Rahul says

    November 11, 2018 at 1:07 pm

    My account is deactivated don’t know why….

    Reply
  7. Tere Garibay says

    November 13, 2018 at 9:57 pm

    Hello, I am from Mexico.
    My account was disabled without reason. I remember that I was asked to write my whole name. I did not for security reasons.
    You, my Friends of Uber, already have all the information about me, but I don’t want the conductors to know my name, because it’s dangerous.
    I hope you understand my position and reopen my account.
    Thank you very much, and have a nice day,
    Tere

    Reply
  8. Roopak says

    November 20, 2018 at 1:08 pm

    Mine, Id roopaksai2344@gmail.com is blocked.
    I don’t know why

    Reply
    • Emmaus says

      January 23, 2020 at 6:00 pm

      My account was used in another divice when i saw the password reset my password. After resetting it my account was on disabled.

      Reply
      • Travis says

        March 22, 2022 at 1:34 pm

        Reach out to cyberianx on telegram to report your case

        Reply
  9. Ashes Kumar Sarkar says

    November 21, 2018 at 3:15 pm

    Hello
    I am trying to use uber for first time surprisingly showing your account disabled once I enter my number. How I can fix this problem?

    Reply
  10. Dee says

    December 12, 2018 at 11:37 am

    Support@uber.com does not work. You have to use help.uber.com

    Reply
  11. rashed says

    January 8, 2019 at 8:53 am

    Hi,Dear
    I have a problem during a visit to Malaysia that the drivers do not determine the location well and therefore can not reach to me the cause of the interruption of service

    Reply
  12. Ramesh says

    April 27, 2019 at 7:44 pm

    Facing Account disabled issue.
    Please help me on the same.

    Reply
  13. Ahmadzai nabi says

    May 4, 2019 at 4:24 pm

    Hello i am from france i am a ubereat driver and tried to open my account but its not opening they wrote me your acount are currently disabled so plz hep me to open my id.

    Reply
    • Samuel Costello says

      January 28, 2020 at 12:22 am

      Why am I deactivated I have been a loyal customer I have money in my account

      Reply
  14. Tiara Mccleod says

    May 14, 2019 at 12:06 am

    My uber account had been deactivated for some time and i have no clue why

    Reply
    • Chudi Chukwuelue says

      May 22, 2019 at 2:56 pm

      Hey Tiara has anyone contacted you yet?

      Reply
  15. Chudi Chukwuelue says

    May 22, 2019 at 2:47 pm

    My account is currently disabled on uber eats can I please know why and how do I get it reinstated

    Reply
  16. Jps Shergill says

    May 23, 2019 at 2:29 pm

    My Uber Account was deactivated.
    I have no idea why.
    Help me re-activate

    Reply
    • K Padma Jagadish says

      May 27, 2019 at 11:21 am

      My uber account is deactivated
      I don’t know the reason
      Please activate

      Reply
  17. Nisha nieves says

    May 26, 2019 at 6:49 pm

    I cant sign to my uber account its saying its disabled i did nothing wrong i need to get home from work tonight.

    Reply
  18. Surajit Samaddar says

    June 17, 2019 at 5:14 pm

    I can’t sign to my uber account it’s saying its disabled.plz help me for reactive.

    Reply
    • Emmaus says

      January 26, 2020 at 7:16 am

      I have 2 accounts using same phone number and email . One is for ordering food and the other one is a driver app. I did not see the reason for me to use different emails nor phone number . Because i used my personal legal documents . Which there is no way i can commit any thing wrong .i know very well it will come direct back to me .The problem i have is that i saw an email notifying me there is a divice that log on into my account. If its not me i must change the password. I changed the password because i wasn’t the one who logged on my account for food . When i tried to sign back to uber driver app.. the account was disabled.

      Reply
  19. Cheryl says

    June 18, 2019 at 2:29 pm

    I am a first time Uber customer. My very first trip specified when my driver would be at my pick-up location. The driver never showed up and when I tried to see the time and location when the driver would arrive I saw that my account had been deactivated. I don’t understand why and would like another opportunity to have an uber passenger experience. I’ve been told it’s faster and quicker than hailing most cabs and was looking forward to see for myself. Unfortunately I didn’t get that chance. Is there anything Uber can do to lift the restriction and reactivate my account.

    Reply
    • Loretta Young says

      August 16, 2019 at 1:05 pm

      Please reactivate my account it was disabled for no reason thank you …

      Reply
  20. Hamisa maalim zaja says

    June 20, 2019 at 4:03 pm

    My phone went off 2 weeks ago.
    And after buying a new phone my uber is not working at all. I have tried all ways. I have a disability and I use uber all the way.
    Kindly open it for me.

    Reply
  21. Vinod dugar says

    June 30, 2019 at 8:34 am

    Please opend my account I don’t know why my account disable

    Reply
  22. Loretta Young says

    July 1, 2019 at 11:44 am

    Please help me I really like for my Account to be reopen I can’t get in my Account please someone Help me … Thank you

    Reply
  23. Bhushan says

    July 27, 2019 at 6:13 am

    Your account is currently disabled. Visit t.uber.com/account-disabled for more information.

    Reply
  24. Loretta Young says

    August 16, 2019 at 1:01 pm

    I like my account to be back open for Uber Delivery Food as Uber Eats thank you …

    Reply
  25. Loretta Young says

    August 16, 2019 at 1:02 pm

    Please open my account …

    Reply
  26. Loretta Young says

    August 16, 2019 at 3:06 pm

    Please activate my account again please and why I keep can’t get in my account … Thank you very much …

    Reply
  27. DONALD SULLIVAN says

    August 20, 2019 at 6:15 pm

    I AM TRYING TO REACTIVATE ACCOUNT SO I CAN SIGN UP FOR UB ER FREIGHT. I KEEP GOING TO DIFFERENT PAGES AND NOTHING WORKS.

    Reply
  28. Ravindra Chouhan says

    August 21, 2019 at 8:22 am

    Hello Sir/Mam My name is Ravindra Chouhan.i am an uber driver and work with ubereats more then 8 month .but unfortunaitlly my account has been rejected.i will explain all incident that happened with me.
    On 15 august 2019 i was logged in and one trip come from me i am going to resturents and wait for the order 25 minits.after taking the parcel i could not started trip and the option is that show is 1.cancel delivery 2.navigate i am calling to customer support and they are confrensinng to customer and customer indicate the direction and successfully deliverd order.but after some times approx.11 am and 4th trip.my account should be on hold for temprarry.I was shocked and i will call customer support and they ask to me don’t worry sir for maintance of app your account was hold you can going customer seva kendra and can go online easily.next day i am going to customer seva kendra.and thease are resolve my account i am thanks to him but same day after working and 5 trip my account was rejected and i was going again but i was late the office has closed.next day 17 august again i am going to customer seva kendra and told him to this schechvation .now thease think for sometimes and say to me your account has rejected permanently by company and the reason is delivery issue you not deliverd the order at delivery place i am asking to sir.sorry sir thus is not happen to me i am very loyal and honestly with uber and happy with uber and again think and saying to your cancellation rate is to high but i am doing to do this work on part time basis …
    So My REQUEST to uber plss activate my account i am not doing any fault with company there after i am started work again with uber ..thank you ubereats.

    Reply
  29. Jopheenya Reynolds says

    September 20, 2019 at 4:12 pm

    I was a victim of phone Thief and now my account is disabled

    Reply
  30. vatsal shah says

    November 12, 2019 at 6:35 pm

    My deactivated accounts can not be reactivated even with the steps suggested by uber.

    Reply
  31. abu hussain says

    December 3, 2019 at 3:49 pm

    hallo sir my uber id is rejected any one know pls help me i will be very thankful to you .

    Reply
  32. Abhishek Dubey says

    December 11, 2019 at 1:05 pm

    I Don’t know why my account automatically get disabled without giving any reasons

    Reply
    • Mohammed nazim uddin abu taher says

      July 10, 2022 at 4:22 pm

      My driver account permanent deactivated 3/5/22 till now. I appeal no reopen my account. My rating 4.75, my total trip finis 20528 nos. Duration 4.5 year.qater

      Reply
  33. Phadindra Bhurtel says

    December 26, 2019 at 2:04 am

    i have disable my account since 2 month but i need 1099 form to tax file can you sent me or make me able to open my account please

    Reply
  34. Barbara J Hamm says

    January 28, 2020 at 9:30 am

    I need help my account is not working it says disabled I’m sick and tired and want to go home been here 13 hours I need a nap I had $28 on my app and nobody seems to care I’m so upset😠😠😠😠😠😠😠I’ve never had a problem like this before I’m getting angry please help

    Reply
  35. jose uber says

    May 24, 2020 at 12:50 am

    holo im an driver and my account was deactivated i don’t know way .iv been looking for help to reactavate it .a person by the name of juan carlos chaves said he could help me for a price of1500 pesos .he send me a what app phonenumber the numbers is 5573943618 and an account numbers to dipposit half the money ,750pesos to accounts number 4766841471030695 and that in one hour my uber account would be reactavated.stupid me because of my need to work i did the the first deposit and gess what the guy ripped me of cant reach him.without work for almost 2 months because of corono virus and being corontien and to have some one steal what little i have its not right.if anyone can help me or show me how to activate my uber account .thankyou and godbless

    Reply
  36. Irfan Ahmed says

    January 3, 2021 at 8:28 pm

    Please my Uber drive account activate per kiya hai main kya bolu main kuchh bhi Nahin Kiya Mera kaun se block kar diya hai please mera account activate karo

    Reply
    • Irfan Ahmed says

      January 3, 2021 at 8:29 pm

      Please my Uber drive account activate please sir Mera koi dusra account nahin hai please mera account open kar diya jaaye please

      Reply
  37. Adam Smith says

    February 26, 2021 at 5:58 am

    Uber deactivated me yesterday, and when I called today they first said I was in an accident, then said it was system error, the decided to stick to repeated safety violations. I have a 100% rating for restaurants and customers, and 4.90 with passengers. 8,000+ trips over 4 years, never any complaints. They said it’s permanent, no appeal possible, and are ignoring my emails. Oh, clean background checks, no tickets, no DUIs, everything up to date.

    Reply
  38. Chris Dikmen says

    February 27, 2021 at 9:25 pm

    My Uber account has been disabled, but I get no detailed information as to why. All I am told is that I violated Terms of Service. It would be really helpful to know exactly what “term” was violated. Is there ANYONE, ANYWHERE at UBER that I can call or email for support?

    Reply
  39. Javed says

    December 29, 2021 at 12:30 pm

    My driver account is blocked due to issue with my uber Eat account, is it possible to unblock? i have tried serval times to contact support and said sorry but they aren’t listening, the reason my uber eat account got blocked due to my silly mistake(uploaded incorrect document).

    Reply
  40. Mohammed nazim uddin abu taher says

    July 10, 2022 at 4:25 pm

    My driver account permanent deactivated 3/5/22 till now. I appeal no reopen my account. My rating 4.75, my total trip finis 20528 nos. Duration 4.5 year.qater

    Reply
  41. Rene says

    November 27, 2022 at 9:18 am

    I tried signing in through another device and got deactivated. Sent several emails pleading but it was all futile. I eventually got my account reactivated through cyberianx on teIegram. I’m so happy to be back to work.

    Reply

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