- Uber is the app that creates a platform for passengers and drivers, to book cab or taxi on mobile phones. If the account of Uber is disabled.
- Re-activation of your UBER account will rely upon various variables – the central issue is, the reason would it say it was deactivated in any case? The reasons may be:
- Fraud and violation of the terms and conditions.
- Wrong credit card details.
- Being Logged on multiple phones.
- Two different accounts in single phone claiming credits.
- Using same bank account in multiple Uber accounts to claim credits.
- Using the same email for multiple.
What Happens If You Get Deactivated From Uber Driving?
Some other Reasons for Disabled Uber Account
- If it was a direct result of deceitful exchanges then the odds of reactivation are low. UBER is extremely specific about deceptive accounts.
- If this is a direct result of some other reason than I would suggest reaching UBER by means of its site clarifying in detail the circumstance and generally they ought to reactivate your record.
- It may also be that you have two accounts on the same device and one of the accounts is under the referral code of the other.
- Your account phone number and Paytm phone number is different.
- Last but not the least one of the reason may be due to nonpayment of charges.
Solution to Reactivate Disabled Uber Account
If your Uber account disabled on the basis of fraud you can only imagine about the reactivation. There are very fewer chances of your account being deactivated.
To recover your account, you have to explain the situation to the Uber customer support by email at support@uber.com.
You have to provide them any Identity card issued by the government to get your account activated and Keep the subject “My account was suspended” Even you can post on their Facebook page and Twitter to resolve problems. See here, How to contact Uber Customer Services?
If they are convinced, your account will be reactivated. There are some tips to reactivate your account.
Tip No 1 to Reactivate Disabled Uber Account
1. Sign up by visiting the Uber website, https://get.uber.com/new-signup/ using any one of your friend’s number and a new email ID.
2. Then download Uber app from iTunes or Google Play.
3. Using the same friend’s mobile number open Uber account.
4. After receiving and confirming OTP, you need to tap on forget password option.
5. Now the password reset link will be sent to your email ID. Then change the password.
6. Now open the app, and log in with the username and password and tap on the three-line menu at the top.
7. Then go to Settings.
8. tap on the thumbnail shown at the top.
9. Tap on the mobile number shown.
10. Now enter your own number which was disabled.
11. you will be again sent the OTP and confirm it.
12. Now you have reactivated your banned Uber account.
Tip No 2 to Reactivate Disabled Uber Account
Sometimes problem can be solved by, leaving your account idle for two months and after that sign up using the same number, your account will be reactivated.
In conclusion, Uber is very strict when it comes to banning accounts. So the best way to avoid disabling is to maintain your bank account, email address, and other details only for your account.
Tip No 3
If you want to reactivate your Uber account that has been disabled, you have to install the Uber app again. The app will ask you to enter your personal details, in order to access your account on Uber back.
1. Open Uber app: On your smartphone, open the applications section. You will see the black colored logo of the official Uber app. Tap on that to launch the Uber app.
2. Enter mobile number:The Uber app will now open. Here, you will have to enter the mobile number with which you are registered with Uber.
3. Get verification SMS: After entering your mobile number, tap on the black colored button on the bottom right corner of the phone screen. By doing this, you will get your verification SMS. This verification SMS is necessary to activate your Uber account.
4. Enter verification code:When you provide your phone number, you will get an Uber verification code on SMS on your phone. Enter this verification code on the Uber app to reactivate your account.
5. Tap on can’t sign in: Now, if you don’t remember your password, or are unable to access your account, you have a number of options below. Tap on ‘I can’t sign in’ option to start the process to reactivate your Uber account.
6. Select your problem: After you tap on that, you will see another set of options under the ‘Can’t sign in’ section. Here, tap on the ‘I can’t sign in to my account’ option.
7. Enter personal details:After you express your problem to Uber, a new page will open. Here, you will have to enter your personal details to reactivate your Uber account. Enter your First last name and the phone number associated with your Uber account. Also, enter your email id that is linked to your Uber account.
8. Enter screenshot and trip details: The Uber app will now require you to upload a screenshot of the error due to which you are unable to access your Uber account. In order to access your account, you have to describe your two recent Uber trips on the app. This helps Uber to verify whether it is really your account.
9. Tap on ‘Submit’: After entering your personal details, confirm that you are not a robot by tapping on the tick mark. After this confirmation, tap on the blue ‘Submit’ button at the bottom.
10. Get verification code: When you have submitted your details, Uber will send you a verification mail to your personal email id, which is linked to the Uber account. This mail confirms that you own this Uber account. In order to verify your account, you must confirm that this account belongs to you within the next 24 years.
If you follow all these steps correctly, you will get a verification mail that will help you to access your Uber account. Once you reactivate your account, login to Uber with the new password that you have created.
Tip No 4
If nothing works then the best solution is you should create new uber account using a different mobile number.
How to prevent disabling of your Uber account?
- You should avoid using the Uber app on the same device with two Uber accounts.
- Don’t use same mobile number in two different account.
- Make sure that the number registered in your Uber account and the Paytm numbers are not different.
- Do not provide the of the credit card details that is going to expire in near future.
- The worst case, your account gets disabled when you don’t pay for the ride. Avoid this situation.
The next time you or anyone around you face such problems, these simple steps will help you along.
Shubhreet Randhawa says
I am trying to book a cab but it’s showing that my number 783824**** is already in use. Please, could you help me as it’s very inconvenient I’m unable to book my cab?
JEORJE says
Minha conta foi. Desativada como Faso para perdi ativa novamente
Irfanali says
My name is Irfan Ali. my I’d is block please open my Id I did the mistake. I am apologizing. plz
Marcia says
minha conta foi desabilitada como recuperar, foi desabilitada sem nenhuma explicação, no caso fui usar o app e acabei perdendo meu horário por que estava desabilitado, acabei sendo lesada, tremenda falta de responsabilidade com seus usuários .
Jarrett Sotolongo says
Hello I’m carillion New Zealand visiting from Los Angeles. And when I tried to set up my first Uber ride from Auckland Airport it wouldn’t let me for some reason. So I created a new account in New Zealand at the airport. However now I am having problems signing in with that account. And I am stranded here looking for a ride to the airport please get back to me at your earliest convenience
Rahul says
My account is deactivated don’t know why….
Tere Garibay says
Hello, I am from Mexico.
My account was disabled without reason. I remember that I was asked to write my whole name. I did not for security reasons.
You, my Friends of Uber, already have all the information about me, but I don’t want the conductors to know my name, because it’s dangerous.
I hope you understand my position and reopen my account.
Thank you very much, and have a nice day,
Tere
Roopak says
Mine, Id roopaksai2344@gmail.com is blocked.
I don’t know why
Emmaus says
My account was used in another divice when i saw the password reset my password. After resetting it my account was on disabled.
Travis says
Reach out to cyberianx on telegram to report your case
Ashes Kumar Sarkar says
Hello
I am trying to use uber for first time surprisingly showing your account disabled once I enter my number. How I can fix this problem?
Dee says
Support@uber.com does not work. You have to use help.uber.com
rashed says
Hi,Dear
I have a problem during a visit to Malaysia that the drivers do not determine the location well and therefore can not reach to me the cause of the interruption of service
Ramesh says
Facing Account disabled issue.
Please help me on the same.
Ahmadzai nabi says
Hello i am from france i am a ubereat driver and tried to open my account but its not opening they wrote me your acount are currently disabled so plz hep me to open my id.
Samuel Costello says
Why am I deactivated I have been a loyal customer I have money in my account
Tiara Mccleod says
My uber account had been deactivated for some time and i have no clue why
Chudi Chukwuelue says
Hey Tiara has anyone contacted you yet?
Chudi Chukwuelue says
My account is currently disabled on uber eats can I please know why and how do I get it reinstated
Jps Shergill says
My Uber Account was deactivated.
I have no idea why.
Help me re-activate
K Padma Jagadish says
My uber account is deactivated
I don’t know the reason
Please activate
Nisha nieves says
I cant sign to my uber account its saying its disabled i did nothing wrong i need to get home from work tonight.
Surajit Samaddar says
I can’t sign to my uber account it’s saying its disabled.plz help me for reactive.
Emmaus says
I have 2 accounts using same phone number and email . One is for ordering food and the other one is a driver app. I did not see the reason for me to use different emails nor phone number . Because i used my personal legal documents . Which there is no way i can commit any thing wrong .i know very well it will come direct back to me .The problem i have is that i saw an email notifying me there is a divice that log on into my account. If its not me i must change the password. I changed the password because i wasn’t the one who logged on my account for food . When i tried to sign back to uber driver app.. the account was disabled.
Cheryl says
I am a first time Uber customer. My very first trip specified when my driver would be at my pick-up location. The driver never showed up and when I tried to see the time and location when the driver would arrive I saw that my account had been deactivated. I don’t understand why and would like another opportunity to have an uber passenger experience. I’ve been told it’s faster and quicker than hailing most cabs and was looking forward to see for myself. Unfortunately I didn’t get that chance. Is there anything Uber can do to lift the restriction and reactivate my account.
Loretta Young says
Please reactivate my account it was disabled for no reason thank you …
Hamisa maalim zaja says
My phone went off 2 weeks ago.
And after buying a new phone my uber is not working at all. I have tried all ways. I have a disability and I use uber all the way.
Kindly open it for me.
Vinod dugar says
Please opend my account I don’t know why my account disable
Loretta Young says
Please help me I really like for my Account to be reopen I can’t get in my Account please someone Help me … Thank you
Bhushan says
Your account is currently disabled. Visit t.uber.com/account-disabled for more information.
Loretta Young says
I like my account to be back open for Uber Delivery Food as Uber Eats thank you …
Loretta Young says
Please open my account …
Loretta Young says
Please activate my account again please and why I keep can’t get in my account … Thank you very much …
DONALD SULLIVAN says
I AM TRYING TO REACTIVATE ACCOUNT SO I CAN SIGN UP FOR UB ER FREIGHT. I KEEP GOING TO DIFFERENT PAGES AND NOTHING WORKS.
Ravindra Chouhan says
Hello Sir/Mam My name is Ravindra Chouhan.i am an uber driver and work with ubereats more then 8 month .but unfortunaitlly my account has been rejected.i will explain all incident that happened with me.
On 15 august 2019 i was logged in and one trip come from me i am going to resturents and wait for the order 25 minits.after taking the parcel i could not started trip and the option is that show is 1.cancel delivery 2.navigate i am calling to customer support and they are confrensinng to customer and customer indicate the direction and successfully deliverd order.but after some times approx.11 am and 4th trip.my account should be on hold for temprarry.I was shocked and i will call customer support and they ask to me don’t worry sir for maintance of app your account was hold you can going customer seva kendra and can go online easily.next day i am going to customer seva kendra.and thease are resolve my account i am thanks to him but same day after working and 5 trip my account was rejected and i was going again but i was late the office has closed.next day 17 august again i am going to customer seva kendra and told him to this schechvation .now thease think for sometimes and say to me your account has rejected permanently by company and the reason is delivery issue you not deliverd the order at delivery place i am asking to sir.sorry sir thus is not happen to me i am very loyal and honestly with uber and happy with uber and again think and saying to your cancellation rate is to high but i am doing to do this work on part time basis …
So My REQUEST to uber plss activate my account i am not doing any fault with company there after i am started work again with uber ..thank you ubereats.
Jopheenya Reynolds says
I was a victim of phone Thief and now my account is disabled
vatsal shah says
My deactivated accounts can not be reactivated even with the steps suggested by uber.
abu hussain says
hallo sir my uber id is rejected any one know pls help me i will be very thankful to you .
Abhishek Dubey says
I Don’t know why my account automatically get disabled without giving any reasons
Mohammed nazim uddin abu taher says
My driver account permanent deactivated 3/5/22 till now. I appeal no reopen my account. My rating 4.75, my total trip finis 20528 nos. Duration 4.5 year.qater
Phadindra Bhurtel says
i have disable my account since 2 month but i need 1099 form to tax file can you sent me or make me able to open my account please
Barbara J Hamm says
I need help my account is not working it says disabled I’m sick and tired and want to go home been here 13 hours I need a nap I had $28 on my app and nobody seems to care I’m so upset😠😠😠😠😠😠😠I’ve never had a problem like this before I’m getting angry please help
jose uber says
holo im an driver and my account was deactivated i don’t know way .iv been looking for help to reactavate it .a person by the name of juan carlos chaves said he could help me for a price of1500 pesos .he send me a what app phonenumber the numbers is 5573943618 and an account numbers to dipposit half the money ,750pesos to accounts number 4766841471030695 and that in one hour my uber account would be reactavated.stupid me because of my need to work i did the the first deposit and gess what the guy ripped me of cant reach him.without work for almost 2 months because of corono virus and being corontien and to have some one steal what little i have its not right.if anyone can help me or show me how to activate my uber account .thankyou and godbless
Irfan Ahmed says
Please my Uber drive account activate per kiya hai main kya bolu main kuchh bhi Nahin Kiya Mera kaun se block kar diya hai please mera account activate karo
Irfan Ahmed says
Please my Uber drive account activate please sir Mera koi dusra account nahin hai please mera account open kar diya jaaye please
Adam Smith says
Uber deactivated me yesterday, and when I called today they first said I was in an accident, then said it was system error, the decided to stick to repeated safety violations. I have a 100% rating for restaurants and customers, and 4.90 with passengers. 8,000+ trips over 4 years, never any complaints. They said it’s permanent, no appeal possible, and are ignoring my emails. Oh, clean background checks, no tickets, no DUIs, everything up to date.
Chris Dikmen says
My Uber account has been disabled, but I get no detailed information as to why. All I am told is that I violated Terms of Service. It would be really helpful to know exactly what “term” was violated. Is there ANYONE, ANYWHERE at UBER that I can call or email for support?
Javed says
My driver account is blocked due to issue with my uber Eat account, is it possible to unblock? i have tried serval times to contact support and said sorry but they aren’t listening, the reason my uber eat account got blocked due to my silly mistake(uploaded incorrect document).
Mohammed nazim uddin abu taher says
My driver account permanent deactivated 3/5/22 till now. I appeal no reopen my account. My rating 4.75, my total trip finis 20528 nos. Duration 4.5 year.qater
Rene says
I tried signing in through another device and got deactivated. Sent several emails pleading but it was all futile. I eventually got my account reactivated through cyberianx on teIegram. I’m so happy to be back to work.